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I cannot open my challenges nor my apps-Versa 2

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‎02-19-2021 15:08 - last edited on ‎02-21-2021 17:55 by Fitbit Moderator

‎02-19-2021 15:08 - last edited on ‎02-21-2021 17:55 by Fitbit Moderator

I started a workout and exited out of it without finishing first.  Now I can’t open my already started workweek hustle, Bingo challenge, sleep app.  Nothing.  I have turned my phone off twice and restarted my versa 2 as well.   Still nothing.  Help please!

 

Moderator edit: updated subject for clarity

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‎02-21-2021 17:53

‎02-21-2021 17:53

Welcome to the Fitbit Community @JulieHaines.

 

Thank you for the information provided and thank you for trying to resolve the issue before contacting us.

 

I noticed that you've been in touch with Customer Support. If you need further assistance, please update them in the same case created previously. They will do their best to provide a high level of support.

 

See you around.

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