I did a factory reset and now I can’t add Veda lite to app

[auntpatti]

I have a versa lite that is less than 6 months old. It stopped syncing.  I tried rebooting the versa lite  rebooting iPhone 7 Plus. Turned Bluetooth off and on. Removed Fitbit app and reinstalled. Nothing worked. I did a factory reset and I now cannot add device to app. It looks like Bluetooth is not working. 

[Konsta_]

Hi,

>I did a factory reset

Welcome to the club }-) 

https://community.fitbit.com/t5/Versa-Smartwatches/Versa-Lite-firmware-update-issue/td-p/3946209

Please have a look at https://help.fitbit.com/articles/en_US/Help_article/2047?p=ionic

[NellyG]

Hi @auntpatti At only 6 months old it should still be covered by warranty so contact Support 

Fitbit Support