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I didn't receive my order

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-08-2020 23:32 - last edited on ‎03-09-2020 05:24 by Fitbit Moderator

‎03-08-2020 23:32 - last edited on ‎03-09-2020 05:24 by Fitbit Moderator

Please help 

I have ordered from Indian Fitbit website on 29th February 

Its has not been dispatched till date

no proper response from Indian Fitbit website 

What do I do

 

Please help 

Horrible customer service 

Its cheating , not sending our paid orders

 

Help!

 

 

Moderator edit: format

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2 REPLIES 2

‎03-09-2020 05:23

‎03-09-2020 05:23

@drravali10, welcome to our Fitbit Community! I'm sorry about the issue you've experienced with your Fitbit order. I totally understand how you feel about this and we appreciate your feedback.

 

I was able to get in touch with our Support team and was told that they assisted you and will reply to your last email soon. Please keep an eye on your email account.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎03-09-2020 05:38

In response to JuanJoFitbit

‎03-09-2020 05:38

Hello sir

I need explanation

Please clarify something

On the indian fitbit website
While ordering
it shows its instock
Ships in 3 to 5 business days

N now
They tell that product is coming from overseas

How can u post such false information on official website????


Its cheating

So I am requesting

Please dispatch my order in any available color

Or issue me refund immediately

I lost trust in the indian official fitbit website

I won't wait till march 17th

They kept on postponing the estimated shipment date

Horrible customer service of Fitbit india

What should I do?

Ravali
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