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I don’t see any notifications on my Fitbit

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‎07-03-2019 01:24

‎07-03-2019 01:24

I’m facing this issue now from over a month. All my notifications settings are same as earlier and switched on, but when I receive any text or any call my Fitbit doesn’t vibrate or the screen doesn’t turn on indicating that I have a notification. But when I check the notification bar on the Fitbit, it shows that I have messages. I use this Fitbit versa paired with a iPhone. I would be really glad if someone could help me with this issue.

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‎07-04-2019 06:04

‎07-04-2019 06:04

@Jasneet1 welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not getting notifications. By the way, thank you for troubleshooting this issue before contacting our forums.

 

I'd like you to try the troubleshooting steps that are listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest. After this, monitor the notifications and see if the issue gets fixed.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎07-04-2019 06:32

In response to JuanJoFitbit

‎07-04-2019 06:32

I've been having notification problems this past week. I can get everything from snapchat, emails, fbook and so on; but no text messages. Phone calls I can still get  I've tried everything and went through every step on here I could see and still can't get anything to work.

Help please!!

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