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I don't want my Versa's display to turn on when tapped

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‎08-13-2019 11:11 - edited ‎08-13-2019 11:14

‎08-13-2019 11:11 - edited ‎08-13-2019 11:14

So I'd actually like for my Versa's display to stay off unless I press a button, in other words, I don't want its display to turn on if tapped. (Odd and possibly impossible request, I know.) I wanted tp start wearing my Versa again now that my little one is older and I'm running around more, but whenever I hold him, he taps on the screen and turns it on, then starts swiping around. I know I'm going to sound nuts here, but I don't want him getting screen time from my wrist. I'd much prefer he be examining the world around him.

 

Is there a way to turn this wakeup feature off? If not, do y'all happen to know of a Fitbit that has a screen that doesn't wake up when tapped, or has the option to turn that off? (I imagine the Fitbit Flex would be a fit, given that it doesn't have a screen at all, but does the Fitbit Flex even exist anymore? I don't see it listed in the product section of the website.)

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‎08-16-2019 14:29

‎08-16-2019 14:29

Welcome to the Fitbit Community @gtladd. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing your concern about the option for your Versa's screen staying off unless you press a button. At this time we don't have this option for this or other Fitbit devices, and even if you turn off the quick view feature, the screen will turn on when being tapped. You can turn off your watch when you're not using it. For more information, see How do I turn off my Fitbit device?

 

Thank you for your feedback and suggestion, our team is always working on improving our devices and user experiences, and your comments are always welcome. You can submit your request in our Feature Suggestions board and people can vote for it. The more votes your request gets, the more chances will have to be reviewed by our team.

 

Regarding your concern about the Fitbit Flex, as we introduce new products, we occasionally make changes to our product line to keep you on track with the most up-to-date health and fitness tracking tools. As a result, we no longer sell Fitbit Flex, but you can check with our authorized retailers for availability. 

 

I'll be around if more assistance is needed!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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