I get a "Connect Phone" message

[Salsgirl]

My Fitbit versa lite says connect phone through bluetooth. When I go to bluetooth on phone it says it is allready paired.

Moderator edit: updated subject for clarity

[NellyG]

Hi @Salsgirl What phone are you using? Is it on the Supported Devices List

Try the suggestions in THIS Help Article on syncing problems.

[JuanJoFitbit]

@Salsgirl It's great to see you in our Fitbit Community! I'm sorry for the late response. However, I'm happy to assist you with the "Connect Phone" message that you are getting.

I'd just like to know if the issue persists or if the message stopped showing after following the great advice that shared my friend @NellyG.

In the meantime, please provide a screenshot of the page that asks you to connect phone. You can find the steps to provide your screenshot in this post.

Looking forward to your response! 😀

[Josh12345y]

I just figured this out. On that same screen there are three dots in the bottom left corner. Press them and select the watch (clock) icon. From there you can use deezer off your watch.

To play music off your phone and control with your watch go to settings on your watch, then bluetooth, scroll down and click the small blue "on,off,pair" button until it goes to pair. At this point pair the "versa (classic) on your phone.

Moderator edit: merged reply

[JuanJoFitbit]

@Josh12345y Thank you so much for sharing the steps and the information. I'm pretty sure that this information will be helpful to many users.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often!