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I get the message "Notifications service not running"-Versa

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I haven't been getting notifications. When I go to my notification settings I get a message stating "notification service not running. A phone restart is required to re-enable notifications on your tracker". This is at least the 4th time this message as come up. What is going on? Anyone have any idea why this message keeps coming up??

 

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12 REPLIES 12

I have gotten that message in the past.   I always thought it was because of an update to the Fitbit App.   However, when I restart my phone,  notifications start coming again. 

KC | Texas
One, Charge HR, Charge 2, Versa | Galaxy S9 Plus
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I'm having the exact same problem. I even uninstalled and reinstalled the app and it keeps happening.  Getting frustrated

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The Versa notifications feature it´s wrong. I was able to make it work yesterday after following all the workarounds (restarting, unpairing and reconnecting to the mobile phone). But today after another mobile reboot it´s not working again. I not going to spend hours every day to have this working. It´s clear fitbit needs an update for this. If they don´t solve this soon I´ll come back to my peeble.

I´m using Huawei Mate 10 with Android 8.1.

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I have the same problem. I tried everything but the issue occurs again and again. It's so much annoying that I'm thinking of returning back my Versa. I'm just very disappointed with it 😞

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I faced similar issue in my Android phone, you need to enable Google notification other fitbit notification from Fitbit app

 

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Everything is enabled. I've followed all the instructions, checked
everything. Nothing helps. It's a bug.
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Uninstall Fitbit app and they try to resync with your versa, it should be working. 

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I did. It worked until the first sync. As I said, I tried everything. There
are a lot of advises because many users have the same issue. Nothing helps.
Really.

*Monika Va*
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There's a known bug causing this at the moment. Keep an eye on the following thread which has the latest updates from fitbit:

 

https://community.fitbit.com/t5/Android-App/quot-Notification-service-not-running-quot-error/td-p/27...

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I am receiving this notification and have tried every manner

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*every manner of fix. My android is the latest version and my versa is brand new and uptodate. Help! 

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I have Xiaomi mi 8 with last update to MIUI 10.1.2 based on Android 9. 

Quite disapointing! To spent 200 euro for a brand smartwatch and to receive a **ahem**ty gadget which does not read well the sleep tracking and do not screen notification, that's a crap!

Hello, Fitbit, can you hear?

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