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I got an update notice but it was for an older version

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‎08-20-2020 07:40 - last edited on ‎08-21-2020 13:46 by Fitbit Moderator

‎08-20-2020 07:40 - last edited on ‎08-21-2020 13:46 by Fitbit Moderator

Im curious why with the note out for
We've started rolling out Fitbit OS 4.2 Firmware Update (71.6.19)

I FINALLY got an update notice and after update im only at 35.70.8.0 ??

Do I now need to wait 6 months again before you decide to update me to latest ??

 

Moderator Edit: Clarified subject

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‎08-21-2020 13:41 - last edited on ‎05-21-2024 05:02 by Fitbit Moderator

‎08-21-2020 13:41 - last edited on ‎05-21-2024 05:02 by Fitbit Moderator

Hi @gohrnz. Welcome to the Community Forums.

Thanks for keeping your Versa 2 updated and let me help you with your questions. Usually the updates will take time to get to a watch when it's been recently set up, however it shouldn't happen if you've had your watch for a long time. As you know, our team started rolling out the Firmware 71.6.19 and I'd recommend to keep the Fitbit app updated and to sync regularly to ensure that you'll receive it. We'll also post in this thread once it has been fully released to all our members. If by then you've not receive the update yet, let me know so I can investigate on my end. 

I'll be around if you have more questions.

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