help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I have 2 fitbit versa watches but I cant register the second watch to the same account

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-01-2019 04:05

‎07-01-2019 04:05

I have 2 Fitbit Versa watches, and I need two but I cant register the second one to my Fitbit account, as when I try it just says replace existing Fitbit. How can I register a second Fitbit Versa to the same account please?

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎07-01-2019 04:23

‎07-01-2019 04:23

Sorry to give bad news but you can't. Although fitbit allows multiple trackers to be connected to an account there are limitations and one of those is that you can only have one of a type of fitbit. See: https://help.fitbit.com/articles/en_US/Help_article/1715/

Best Answer

‎07-01-2019 04:59

In response to SteveH

‎07-01-2019 04:59

Thank you for answering.

Oh no and Ive opened them both. What an oversight from Fitbit!

 

Is there any other way around it? 

Best Answer
0 Votes

‎07-01-2019 05:03

In response to Loi4092

‎07-01-2019 05:03

I don't think there is any way around this restriction. Hopefully you'll still be able to return one of them for a refund even though it's been opened.

Best Answer