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I have a $300 piece of crap that I can't connect wi-fi to

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I just chatted with someone who was supposed to help me. Instead he told me my fitbit will not connect to 5 g internet. So, I can't even use it. Has any one else had this happen? Evidently if your internet connection is fast your fitbit is useless!

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I was also supposed to get a survey. It's funny that I wasn't happy so I didn't get to respond!

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