help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I have a versa and I’m getting false reading on my tracker it reads 1 mile in 6 min when I walk a mi

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-04-2023 10:59

‎07-04-2023 10:59

I have a versa giving me false readings I walk 1 mile in 18 min. The reading my versa is giving me is 1 mile in 6 min. It’s inconsistent 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-04-2023 11:20

‎07-04-2023 11:20

More information would help.  Apparently the timer got cut off early or started late, or distance measured wrong.  Any idea which?  Are you using the Exercise App or auto-recognize?  Getting distance from GPS?  Can you post screen shot of exercise log? 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes