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I have had the Versa for less than 24 hours.. and im Disappointed..

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‎09-08-2019 06:09

‎09-08-2019 06:09

I bought the Versa yesterday, based on its functions, and looks. I liked the Idea of a smart watch combine with a sports watch.

First of all the reaction of the clock face is unacceptably slow, I took several videos where i not only flick my wrist several times with no response, but tap the face, in different places, at different strengths, and for different durations, and the watch face usually only wakes up after 8-10 hard taps. Thats not acceptable.

Secondly the activity functions on the watch are very basic, and must be programmed from the app (ie for interval training etc) and while an activity is running, if you receive notifications, they remain on the screen, in the foreground, its very difficulty to remove notifications when you are trying to run, and instead the screen just swipes or turns off. Why are these notifications not going to the background after 3 seconds???

And finally, I had my watched charged this morning at 74% when I left for my race. The watch could not even handle one hour of activity, turning off in the middle of my race, No records were kept for the hour that was run, it was just erased.. and then when I plug it in to the charger it has 15% battery... so why would it turn off. I was almost at the end, and now i have no stats. Very disappointed, that is not an acceptable battery life for a watch, smart or sports.

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‎09-08-2019 06:24

‎09-08-2019 06:24

Versa (and Ionic) are rather slow devices with slow hardware. If you are looking for a sports watch, then Fitbit isn't the brand targetting athletes. On this matter, Fitbit is stuck where it was years ago, no improvements whatsoever. I stopped using mine (Ionic, as it's the only one with GPS built-in) because 1) no sports features I need (external sensors for HR and cycling cadence, no support fot running cadence, interval training way too simple), 2) started acting up, random crashes and resets 3) it died prematurely, despite on warranty I decided not to pursue for replacement. As a smartwatch - I used "smarter" watches.

 

The last issue, the battery - if it works it does work for any of Fitbit devices. My wife uses Galaxy Watch Active (also moved from Fitbit) and her only complaint is battery life as she got used to charge her device just once a week. If you have issues with battery life then you should contact customer support. Such short battery life isn't normal nor shutting down in the middle of the exercise tracking. If you are still within your warranty period yiu may get replacement. If you are still within your return window, you may rethink your choice.

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‎09-08-2019 06:53

In response to t.parker

‎09-08-2019 06:53

Thanks so much for your reply. (tldr; do you recommend the galaxy?)

I am not so insanely sporty, but I do like to track progress etc. I have a Garmin which has just stopped working, and I have to send it in for repair. So I was looking to purchase a second watch to use in the meantime, and thought it would be silly to buy another Garmin- because I intend on getting mine back eventually (hopefully), so my aim was a smartwatch which had additional sport features. I chose the fitbit because of the continous HR sensor and GPS.

I only bought it yesterday, and I think I'll take it back, because I really cant have a watch that can't stay on for one day. I had my activity screen "always on", but again, it shut off after about an hour.

 

Would you, or your wife recommed the galaxy watch active, because that was actually my other choice... I only chose fitbit because I wasn't sure if the galaxy had continuous HR sensor...

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‎09-08-2019 07:07

In response to SunsetRunner

‎09-08-2019 07:07

As athlete to athlete - no, I don't recommend Galaxy Active. It is a nice smartwatch, full of features but it isn't a sports watch. There are lots of things like closed ecosystem (Samsung), not that great Samsung Health app, lack of any data management and analysis (forget about exporting your data to FIT or TCX). It is just very nice smartwatch for casual use not particularily sports use. When it comes to sport rather stick with sport-related brands like Garmin, Polar or Suunto. These brands are not associated with any phone/tablet platform and stay open for third-party hardware and software integrations. That's a lot if you reached the point when you already know that it's not about brand but about building HW/SW gear that suits your needs. I own now Garming Fenix 5X and I love it but still I use it with external sensors (Polar, Wahoo) and other software for analysis and combine the outputs of all of it. I am a data-nerd so I might be going over the top.

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