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I have to charge my versa 2 times a day

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‎02-04-2019 12:25

‎02-04-2019 12:25

I have turned off notifications and alarms and done everything I can to save the battery and I still am having to charge it 2 times within a 24 hr. period.  

Is my versa defective?

 

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‎02-04-2019 13:09

‎02-04-2019 13:09

Welcome to the forums!

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 


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Wendy | CA | Moto G6 Android

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