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I have to sign in to my Versa off and on all day

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‎04-23-2018 16:12 - last edited on ‎10-28-2021 18:51 by Fitbit Moderator

‎04-23-2018 16:12 - last edited on ‎10-28-2021 18:51 by Fitbit Moderator

Why do ihave to sign in to my Versa off and on all day?  

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎04-23-2018 16:39

‎04-23-2018 16:39

Probably because you have Device Lock set to On.  With that setting you are required to sign in periodically or the Versa locks up.  I set mine to Off.  However, if you take the watch off your wrist, you will still be required to enter your pin even if the Device Lock setting is set to off.

Kathy | USA
Versa SE, Charge 2, Samsung Galaxy S10+
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‎04-23-2018 16:40

‎04-23-2018 16:40

That function is controlled by the Browser on  your device that you use to access the Fitbit App. You have to tell it to remember your username and password and to keep you signed in.

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