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I lost the track number for my order, how do I get it back?

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‎06-11-2018 13:17 - last edited on ‎06-14-2018 10:23 by Moderator Alum

‎06-11-2018 13:17 - last edited on ‎06-14-2018 10:23 by Moderator Alum

I lost my tracking number for my order and was wondering if i can get a it resent

 

Moderator Edit: Clarified Subject.

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4 REPLIES 4

‎06-11-2018 15:42

‎06-11-2018 15:42

@Theraz99  you'd need to get with customer support, as they would have the information you need - click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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‎06-14-2018 10:25

In response to Odyssey13

‎06-14-2018 10:25

Hello @Theraz99, thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you as well @Odyssey13, thanks for all your help. Smiley Happy

 

@Theraz99, thanks for bringing this to my attention. I've reached our Support Team and it seems you have already created a case by following @Odyssey13's suggestion and that our team was able to resolve your issue, I'm very glad! 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎12-01-2019 08:27

‎12-01-2019 08:27

What is my tracking number display for Fitbit alta

 

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‎02-24-2020 17:36

In response to Cruise123

‎02-24-2020 17:36

You might have got a mail

 

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