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I'm getting a clock error every time I sync my Versa

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‎09-04-2018 23:48 - last edited on ‎09-05-2018 09:49 by Moderator Alum

‎09-04-2018 23:48 - last edited on ‎09-05-2018 09:49 by Moderator Alum

EVERY Time I sync my versa I get a clock error and need to get a new one.... I want just one clock face for a month. I'm sick of changing it daily!!!! Help please.

 

 

Moderator edit: Subject for clarity 

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5 REPLIES 5

‎09-05-2018 00:11

‎09-05-2018 00:11

Hello @Irisc18

Maybe try a reset or a factory reset first. 

You'll find the details on how to do it on pg. 68 here:

 Versa manual

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


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Best Answer

‎09-05-2018 00:33

In response to ACG

‎09-05-2018 00:33

Thank you for the suggestion. Will do.
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‎09-05-2018 09:48

In response to Irisc18

‎09-05-2018 09:48

Hey @Irisc18, welcome aboard! Is it the clock face on your Versa working fine now? Did the factory reset that @ACG suggested, worked? Let me know. 😉 

 

Have a nice day! 

Heydy | Community Moderator, Fitbit
Best Answer

‎09-13-2018 19:39

In response to ACG

‎09-13-2018 19:39

Thank you so much for your suggestion.... It has worked! :). Much appreciated ❤️

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‎09-14-2018 07:17

In response to Irisc18

‎09-14-2018 07:17

Thanks so much for your reply and the update @Irisc18! I'm pretty sure that this tip will help other users with the same sue, to solve it. 😉 

 

If you have further questions or comments, let me know! 

Heydy | Community Moderator, Fitbit
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