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I'm having interference with my AirPods-Versa 2

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‎09-03-2021 11:21 - last edited on ‎09-05-2021 17:34 by Fitbit Moderator

‎09-03-2021 11:21 - last edited on ‎09-05-2021 17:34 by Fitbit Moderator

Anyone else having interference with their AirPods? I did everything disconnecting, reconnecting, and the conclusion is that it’s the FitBit. Every time I have a call come in or I try to make one- my AirPods go crazy. FitBit please get Apple on the line so you guys can fix this. I know a new iOS is coming soon. But I love wearing my FitBit but I also need my AirPods. Now I have to choose one of them. 🥺🥺

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

‎09-05-2021 17:32

‎09-05-2021 17:32

Welcome to the Fitbit Community, @eleawhite3.

 

Thank you for the information provided.

 

There might be an interference if your phone is managing multiple Bluetooth connections simultaneously. To try resolve the issue you can wear your Fitbit Versa 2 on the other wrist.

 

If you have any question, please let us know.

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‎10-10-2021 12:43

‎10-10-2021 12:43

I have the versa 3, and the same thing happens to me. I have 2 things connected to my bluetooth.. my fitbit versa 3 and my airpods.. its fine when listening to music but as soon as a call comes through and i try to use the airpods they disconnect and reconnect constantly. Only way to use the airpods is if my fitbit is not connected via Bluetooth which is not ideal!!! 

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‎02-25-2022 08:04

In response to Els1981

‎02-25-2022 08:04

Same issue. Versa 3 and airpods pro. Can listen to music fine. Calls drop out. Hours on phone to Apple and 3 replacements. Removed versa and they work fine. It's definitely a fitbit issue. Have been waiting years fr a fix as had the  same problem in Versa 2 and thought versa 3 would solve it! 

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‎10-12-2022 08:29

‎10-12-2022 08:29

This issue has been doing my head in for 12 months, 2 replacement iPhones and a new pair of Airpod Pros later and still getting this issue daily. I have reset my entire Apple Profile multiple times but still got this issue. I have resorted to using the cabled headphones that came with one of my phones along the way for voice calls. Finally found this thread and feels good to not be alone and have identified a potential cause... I will be disabling my Fitbit tonight and making some calls to see how this affects things. If it's my FitBit then it may be time to go to an AppleWatch instead....

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