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I'm not receiving notification on my Versa 2

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‎07-22-2020 05:34

‎07-22-2020 05:34

Since this morning notifications on my Versa 2 are not working. I tried everything what I found on google (turn off bluetooth, restart versa, restart phone, sync app many times, correct version checked, turn off notifications and turn back on etc.) What can I do more?

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‎07-29-2020 04:21

‎07-29-2020 04:21

Hi @LucieTo, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa 2 since it's not receiving notifications. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. Finally, monitor your watch for the next 24 hours and see if it receives notifications properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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