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I'm stuck on Versa setup

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‎06-14-2018 07:07 - last edited on ‎06-15-2018 08:52 by Moderator Alum

‎06-14-2018 07:07 - last edited on ‎06-15-2018 08:52 by Moderator Alum

I started to download my versa but was able to complete the download. I am stuck - do not know now how to retrieve and download setup

 

 

Moderator edit: Subject for clarity 

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‎06-15-2018 08:52 - last edited on ‎01-25-2026 05:26 by Fitbit Moderator

‎06-15-2018 08:52 - last edited on ‎01-25-2026 05:26 by Fitbit Moderator

Hey @rbsuer1, let me give you a warm welcome to the Community! Ok, don't you worry, let me help you out with this. 😉 I'd like to ask you, are you are you trying to set up your Versa by using Bluetooth or a WiFi connection? For faster and better results, I would suggest you to set it up your Versa using a WiFi connection. For further assistance, take a look at the information in this help article. 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit
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‎06-22-2018 06:18

In response to HeydyF

‎06-22-2018 06:18

Thanks so much for your response to my issue.

All ig good an I am up an running.

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‎06-22-2018 07:09 - last edited on ‎01-25-2026 05:26 by Fitbit Moderator

In response to rbsuer1

‎06-22-2018 07:09 - last edited on ‎01-25-2026 05:26 by Fitbit Moderator

You are more than welcome @rbsuer1! Sounds pretty great that your Versa is already paired and working fine. 😉 Feel free to keep me posted if you have further questions or comments. 

Have a nice day! 

Heydy | Community Moderator, Fitbit
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