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I need help my Verdi is flipping out?!?!?

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‎06-10-2020 21:25

‎06-10-2020 21:25

I was in my pool and randomly it opened exercise, random apps, and now is non responsive I need to reset it completely but I can not what can I do

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‎06-11-2020 04:02

‎06-11-2020 04:02

Try to do a restart. Here's how to do it. 

 

If that doesn't work, try doing a factory reset. Here's how:

  1. On the Versa, hold all three buttons for about twelve seconds. This triggers the 2-button hardware reboot after about eight seconds.
  2. When the Fitbit logo appears, then disappears, release the bottom right button, then continue holding the left and top right buttons until you feel a strong vibration. This indicates the factory reset was initiated.
  3. This process may take several seconds, and eventually, the Fitbit logo appears and the device boots and displays go to Fitbit.com/setup.
  4. If you fail to release the bottom right button in time, or otherwise don’t follow the procedure precisely, the Fitbit logo reappears quickly and boots without factory reset.
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