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I need help to setup the apps on my Versa

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I'm trying to set up my Versa I finally got my tablet to recognize it. But now I can't get any of the apps on my device!

 

 

Moderator edit: format and subject for clarity 

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Hey @Babydoll12, it is great to see new faces around! Don't you worry, let me give you a hand on this. I'd like you to follow these instructions to troubleshoot the apps on your Fitbit watch: 

 

The tips below can help you set up and use apps developed for your watch. If an app doesn't work as expected, try the following troubleshooting steps:

 

  1. In order for apps to access the internet, your phone must be nearby with Bluetooth turned on.
  2. Some apps, such as Weather, require All-Day Sync to be turned on for data to be sent from the Fitbit app to your watch:
    1. From the Fitbit app dashboard, tap or click the Account icon User-added image
    2. Find the option to turn on All-Day Sync.
  3. Check if the app has a pending update. For instructions, see How do I install and manage apps on my Fitbit watch?
  4. Turning off app permissions can cause the app to stop functioning. Check that all permissions are turned on:
    1. From the Fitbit app dashboard, tap or click the Account icon User-added image
    2. Tap or click Apps.
    3. In the list of apps installed on your watch, find the app whose permissions you want to change. You may have to scroll down to see some apps. Tap or click the name of the app.
    4. Tap or click Permissions.
    5. If any permissions are turned off, turn them on. Note that some permissions can cause your phone to use more data.
    6. Tap or click Save to save your changes.
  5. Your watch must be connected to Wi-Fi in order for some larger apps and clock faces to install or update. For instructions on connecting your watch to Wi-Fi, see How do I connect my Fitbit watch to Wi-Fi?

For help setting up and troubleshooting specific apps developed by Fitbit, see the following help article. For help with apps not covered there, contact the app developer for assistance.

 

Let me know the outcome! 

Heydy | Community Moderator, Fitbit

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