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I no longer see my blood oxygen levels

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After last update I no longer see my blood oxygen levels while sleeping. Anyone else having this problem?

 

Moderator edit: updated subject for clarity

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16 REPLIES 16

Welcome to the Fitbit Community @Bunnimia.


I'm sorry to hear that you are no longer able to see your blood oxygen levels while sleeping.

 

Our team is aware of this issue and is working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

 

In the meantime, you can force quit the Fitbit app and open it again. This has helped other users.


Please let us know if you have any question.

Have you received the answer you were looking for? Choose the post as the best answer!

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Same here ... I upgraded to premium a week ago and the blood oxygen level graph is empty since upgraded. Previous week are all fine. This is important feature especially when covid19 is all over place.

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Blood oxygen levels not provided after last update which I did yesterday. Please fix

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Same for me. I have the Versa 2. I just updated the app, and the graph is always empty now. 

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Hello,

I had the same problem, the oxygen levels no longer showed - and curiously started disappearing from previous days where I new they were once there.

I rebooted the phone, and it now appears they are back. 

 

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I have just had the latest update on my versa 2 and now it does not show my blood oxygen levels either, please help.

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I now see my blood oxygen levels all the time but it doesn't show my
resting heart rate anymore. Fitbit knows and is looking into it--
Sent from Gmail Mobile
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I reset my device twice. First time it fixed it but not now

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Mine stopped too, i believe after an update

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I have restarted my phone and now my blood oxygen levels are showing fine,
good news.
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😁👍

Sent from my iPhone
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I restarted my phone and still no O2 level.

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I have uninstalled the app - installed the app - powered off my Iphone - restarted my Iphone and no joy

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I don't know if this was ever resolved but I am no longer able to view the blood oxygen level graph on my FitBit app now. Is this no longer available? As someone that suffers from sleep apnea and is on a CPAP machine being able to monitor this is important.

 

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My oxygen variation graph is there, but my SpO2 chart under body metrics is gone.  It just tells me where to download a watchface.  I have the watchface, but I don't turn it on every night because I have my blood sugar watchface on.  Why did body metrics stop tracking it??

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How do you "quit the Fitbit app and open it again"? 

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