01-26-2020
18:20
- last edited on
02-05-2020
11:05
by
EdsonFitbit
01-26-2020
18:20
- last edited on
02-05-2020
11:05
by
EdsonFitbit
After last update I no longer see my blood oxygen levels while sleeping. Anyone else having this problem?
Moderator edit: updated subject for clarity
02-05-2020 11:04
02-05-2020 11:04
Welcome to the Fitbit Community @Bunnimia.
I'm sorry to hear that you are no longer able to see your blood oxygen levels while sleeping.
Our team is aware of this issue and is working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.
In the meantime, you can force quit the Fitbit app and open it again. This has helped other users.
Please let us know if you have any question.
Have you received the answer you were looking for? Choose the post as the best answer!
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04-03-2020 14:33
04-03-2020 14:33
Same here ... I upgraded to premium a week ago and the blood oxygen level graph is empty since upgraded. Previous week are all fine. This is important feature especially when covid19 is all over place.
08-14-2020 15:27
08-14-2020 15:27
Blood oxygen levels not provided after last update which I did yesterday. Please fix
08-23-2020 01:39
08-23-2020 01:39
Same for me. I have the Versa 2. I just updated the app, and the graph is always empty now.
09-02-2020 20:37
09-02-2020 20:37
Hello,
I had the same problem, the oxygen levels no longer showed - and curiously started disappearing from previous days where I new they were once there.
I rebooted the phone, and it now appears they are back.
09-02-2020 22:09
09-02-2020 22:09
I have just had the latest update on my versa 2 and now it does not show my blood oxygen levels either, please help.
09-03-2020 05:30
09-03-2020 05:30
09-04-2020 04:12
09-04-2020 04:12
I reset my device twice. First time it fixed it but not now
09-04-2020 06:57
09-04-2020 06:57
Mine stopped too, i believe after an update
09-04-2020 12:35
09-04-2020 12:35
09-04-2020 13:57
09-04-2020 13:57
11-10-2020 16:32
11-10-2020 16:32
I restarted my phone and still no O2 level.
02-06-2021 04:54
02-06-2021 04:54
I have uninstalled the app - installed the app - powered off my Iphone - restarted my Iphone and no joy
04-21-2021 05:55
04-21-2021 05:55
I don't know if this was ever resolved but I am no longer able to view the blood oxygen level graph on my FitBit app now. Is this no longer available? As someone that suffers from sleep apnea and is on a CPAP machine being able to monitor this is important.
03-06-2022 07:55
03-06-2022 07:55
My oxygen variation graph is there, but my SpO2 chart under body metrics is gone. It just tells me where to download a watchface. I have the watchface, but I don't turn it on every night because I have my blood sugar watchface on. Why did body metrics stop tracking it??
01-12-2023 06:01
01-12-2023 06:01
How do you "quit the Fitbit app and open it again"?