I removed my device from the app coz Ut won’t sync now I can’t hook It up to the phone anymore

[Arjie]

I removed my device from the app coz Ut won’t sync now I can’t hook It up to the phone anymore.. I’ve been trying for days and following some instructions but nothing worked

[SteveH]

The usual things to try when you get syncing connection are:

• restart phone
• restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/
• if none of that works then contact customer support: contact.fitbit.com