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I think my Fitbit has bit the dust

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‎08-09-2022 16:01 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

‎08-09-2022 16:01 - last edited on ‎12-18-2022 17:34 by Fitbit Moderator

A couple weeks ago, while in TX, I was outside in the heat and walked often. When I took a shower with the Fitbit on, shortly after, it did turned off and would not respond. I attempted to charge it. It charged, but now, will not hold charge and the "button" to the left will not work. 

I bought it brand new Feb 2021. Has it bit the dust?

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‎08-09-2022 20:31

‎08-09-2022 20:31

Hi @LadyBeard  the hottest working temperature for these device seems to be 113 f. Pretty sure Texas got really hot. It's possible that your Versa 3 has died, but you should check with customer support to see what advice they have to give you. https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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