I’ve only got 3 stats available in settings on Versa 2

[PaulB47]

I’ve only got 3 stats available in settings on versa 2

Received new watch yesterday, but am only seeing 3 stats… how do I get 7 stats 

Moderator edit: format. 

[Guy_]

Hi @PaulB47 - you can see in the user manual  how to get all the information you need and enjoy your new watch.

[PaulB47]

Hello Guy…

the user manual does not address ‘missing’ stats..!

[Guy_]

@PaulB47 - try restarting your watch.

If you can provide more details, screenshots, there may be another solution if that doesn't work.

[PaulB47]

 These are the only stats I’ve got available…

[Guy_]

@PaulB47- did you try scrolling up and clicking on Manage?

[PaulB47]

Scrolled up and clicked on settings….. no change.

[Guy_]

@PaulB47-  did you when looking at the 3 stats, scroll up, click Settings, scroll up more? See Page 23 of the manual.

[SunsetRunner]

Hello @PaulB47 

Because your Fitbit Versa 2 is new it might take a few days for your Fitbit tracker to get it. Newly activated devices typically get updates within 24-48 hours of activation.  Look here: https://community.fitbit.com/t5/Other-Versa-Smartwatches/Versa-2-won-t-show-all-7-stats/td-p/3811004.... One individual suggested this: Go to settings/ apps/fitbit. (Her phone is a Samsung so this bit may be different.) Mobile data/turn off allow background usage. Restart phone, turn it back on. Go back to fitbit app and sync and all stat's should be there. 

😉Hopefully that will work for you as well. Please let me know

[PaulB47 · Accepted solution]

Today… the problem sorted itself out..! Synced the watch and all stats were available.!!

Thanks for all the suggestions.. 👍

[SunsetRunner]

That’s awesome @PaulB47! 😃 As I suspected in my previous post it takes 24-48 hours to become available as you discovered this morning. I’m happy your up and running and I hope you enjoy your Versa 2. It’s the same tracker I have as well. Please consider marking  my previous post that explains the typical 24-48 hour period as best answer. Doing so really helps others who experience the same issue when they activate their new Versa 2. I hope you have an awesome rest of your day and as always Happy Stepping!