08-30-2022 18:05
08-30-2022 18:05
Customer service is not overly impressive to start with.
New phone and current dashboard only shows calories. I want it to show steps,
First customer service rep told me to redownload app. Dis that 5 times
Next one said restart the phone, did that
Told to it the edit button. It goes straight to DONE. No fix
Internet search displays this problem multiple times but I can not find a solution.
08-30-2022 20:46
08-30-2022 20:46
Hi @Panda18c generally when you see burned calories and not steps, you've not set up the Fitbit properly. click for directions. You probably have done this before, but read over it just in case you left out a step.