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I want to see how long I’ve slept on my actual watch

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‎01-09-2019 22:45

‎01-09-2019 22:45

My mum can see how long she slept for on her actual Fitbit versa as well as the app but my new Fitbit won’t allow me. Someone please help me to add my sleep stats on my actual watch 

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‎01-10-2019 01:01 - edited ‎01-10-2019 01:14

‎01-10-2019 01:01 - edited ‎01-10-2019 01:14

If there is no where to see sleep then you probably need to update your Versa to the latest OS version. Check what version you are running - it should be 32.33.1.30 (check in your app go to the Versa Page and it tells you the version you are running at the top). If it is already that version then restart your Versa several times and see if the sleep thing appears in the Today screen.

Restart your tracker

 

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-10-2019 01:03

In response to NellyG

‎01-10-2019 01:03

Yes it is 32.33.1.30 and I have restarted it about 8 times and still nothing 

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‎01-10-2019 01:15

In response to RachelT16

‎01-10-2019 01:15

Thanks for the information. I have no idea What else you can do!

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-10-2019 03:59

In response to RachelT16

‎01-10-2019 03:59

If you swipe up on your device, you should see certain stats come up. If you scroll to the bottom of that, you should see "Settings." I had to go in there and pick which stats I wanted to pop up. If you're not seeing "Sleep," then you may need to go into the app itself (on your phone) and enable it.

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