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IP address wifi "off"-how to turn on

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‎10-10-2019 07:11

‎10-10-2019 07:11

My versa has stopped syncing with my Android phone. I've rebooted phone, versa, forced stop, turned off and on Bluetooth and Wi-Fi connections on my phone, uninstalled and reinstalled the app, all following the proper procedures. The only thing I see that I can't seem to change is the versa's setting, under "about" that the Wi-Fi is turned off (under IP address) and I don't know how to turn it on. Any ideas?

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‎12-22-2021 13:27

‎12-22-2021 13:27

You might as well  forget that device. Once the IP address  shows Wifi  is off, there's  no way to turn it back on according to Fitbit support. It may sync but the apps are unusable because  you can't  reach them. The device is now the same as trackers costing less than $40.

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