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Inaccuracy in tracking distance and route-Versa 2

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‎02-26-2021 11:36 - last edited on ‎03-10-2021 12:02 by Fitbit Moderator

‎02-26-2021 11:36 - last edited on ‎03-10-2021 12:02 by Fitbit Moderator

  • Really disappointed with this fitness tracker as it is never accurate and never records distance or route correctly
  • It always fails after around 6 - 8 miles (or less into a ride) 
  • the time is correct
  • and measure other factors correcty but no point whats so ever in trying to use it to monitor cycling
  • not worth bothering with 😞

 

Moderator edit: updated subject for clarity

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‎03-10-2021 12:02

‎03-10-2021 12:02

Welcome to the Fitbit Community @Sowena.

 

Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

See you around.

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