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Incorrect amount of calories burned

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‎12-28-2019 18:53

‎12-28-2019 18:53

Yesterday I walked about 10,000 steps and my Fitbit said I burned about 2,000 calories. Today I walked 5,000 steps and my Fitbit still says that I burned about 2,000 calories. How is that?

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‎01-10-2020 18:43

‎01-10-2020 18:43

Welcome to the Fitbit Community @Giannak88.

 

I'm sorry to hear that your Fitbit Versa 2 is not recording your calories burned properly.

 

I would recommend making sure that your personal information is correct (age, weight, gender and height). You can go to the online Dashboard > Settings > Personal information.

 

If everything here is fine, please perform a restart to your watch by following these steps.

 

If you have any question, please don't hesitate to contact us back at any time.

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‎01-10-2020 20:04

‎01-10-2020 20:04

  • Right?! I did a 30 minute kettlebell workout this morning and Fitbit thinks I only burned 44 calories.  Seriously??
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