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Inquiry about Fitbit Warranty

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‎03-22-2024 10:30 - last edited on ‎03-22-2024 10:51 by Fitbit Moderator

‎03-22-2024 10:30 - last edited on ‎03-22-2024 10:51 by Fitbit Moderator

warrentee replacement Versa 2

Moderator Edit: Clarified subject

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‎03-22-2024 10:45

‎03-22-2024 10:45

Hi @Racepar  what's going on with your Versa 2? Warranty period is one or two years (USA, some European countries) and depends on where you purchased it. Some third party retailers do not have a Fitbit warranty on their products. I moved your post from the Inspire 3 forum into this Other Versa Products for more responses.

Stepping in the U.S.A. since September 2013. Android 14

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‎03-22-2024 10:54

In response to Odyssey13

‎03-22-2024 10:54

Hi there, @Racepar. Welcome to the Fitbit Community Forums. @Odyssey13 Thank yo so much for the information you shared and for moving the post to the correct board. 

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Thanks in advance.

Maria | Community Moderator, Fitbit


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