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Irregular Rhythm notifications stopped working on my Versa 2

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‎12-26-2023 01:03 - last edited on ‎12-26-2023 02:05 by Fitbit Moderator

‎12-26-2023 01:03 - last edited on ‎12-26-2023 02:05 by Fitbit Moderator

Happy Christmas everyone!  My Fitbit app is on my android phone and the notification for IR has stopped working.  I get a blank screen and it freezes my phone.  Not due an update.  It's not possible to access the IR setting on my laptop either.  Anyone got any ideas please?

Moderator Edit: Clarified subject

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‎12-26-2023 02:36

‎12-26-2023 02:36

Hi there, @AmandaJayne67. Welcome to the Fitbit Community Forums. Happy Christmas to you too! 🙂

Thank you for reporting this inconvenience with the irregular rhythm notifications. Please note that we have received some similar reports about this issue recently, therefore our team has been notified about this. They are already looking into this and are doing their best to find a solution.

We'll appreciate your patience in the meantime. We look forward to getting you back on track soon. 

Maria | Community Moderator, Fitbit


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‎12-27-2023 14:28

‎12-27-2023 14:28

I have the same issue, it is very frustrating as I have Afib

 

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‎12-28-2023 00:17

In response to Julied62

‎12-28-2023 00:17

Fit bit are aware and are looking into the issue so fingers crossed 🤞
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