Is Snore & Noise Detect available for Versa 2?

[SunsetRunner]

I've seen a few posts in the community indicating the Snore & Noise Detect feature is only available on the Sense & Versa 3. The main fitbit website shows that it is available on the Versa 2 but I cannot see the option to turn it on, even though I'm a premium subscriber. Can someone please verify if we Versa 2 owners can get this feature?

Moderator Edit: Clarified subject

[LZeeW · Accepted solution]

@SunsetRunner   I can confirm that the Snore & Noise Detect isn't available on the Versa 2.  I will notify Fitbit about this error and hope that it gets fixed soon.

[LizzyFitbit]

Hi there, @SunsetRunner. @LZeeW Thanks for the heads up!

@SunsetRunner Thanks for bringing this to our attention, and the screenshot provided. As our friend mentioned, I'd like to confirm with you that the Snore & Noise Detect feature is available only for Versa 3 and Sense users with a Premium subscription. I apologize for the confusion caused by our website and I've gone ahead and shared this internally so our team can look into it.

If you want to check what features are available for your Versa 2, let me recommend visiting this link, or reviewing the User Manual. I appreciate your patience and rest assured your feedback hasn't gone unnoticed.

[Lynnea]

They shouldn’t put the icon on the Versa 2 if the snore report isn’t available. It’s just ridiculous. Makes people think they can use it so they turn it on and drain battery for no reason. 

[LizzyFitbit]

Hi there, @Lynnea.

Thanks for joining this thread and sharing your thoughts. I understand your point of view and let me share this has been reported to our team so they can make the proper correction in our website. I'm sorry for any inconvenience this has caused. Your feedback is appreciated and as suggested above, please check this link, or review the User Manual to double check what features are included in the Versa 2.

[Rcfbcommacct]

Got interested in purchasing a Fitbit device through the current Costco promotion and it looks like the snore feature for the Versa 2 still shows up in the comparison as of today.