03-30-2022
15:06
- last edited on
12-18-2022
20:14
by
MatthewFitbit
03-30-2022
15:06
- last edited on
12-18-2022
20:14
by
MatthewFitbit
Given Ionic recall are Versa 3’s safe?
Moderator edit: updated subject for clarity.
03-31-2022 03:47
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03-31-2022 10:45
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-31-2022 10:45
Thanks for getting back to us @Grebe01. Thank you for sharing your question regarding Versa 3 use.
Only Fitbit Ionic will be part of this recall and it's safe to use other Fitbit devices. To learn more about the Ionic recall and how to get your refund, visit our webpage at help.fitbit.com/ionic, where you’ll find:
* Answers to common questions
* Information on how to receive a refund
* Access to a special discount on select Fitbit devices, bands, and services, if available in your region, for a limited time.
Thank you for your comment @Guy_.
Your safety is always our top priority, and we are taking this action out of an abundance of caution.