04-22-2018
03:40
- last edited on
04-23-2018
12:13
by
MarcoGFitbit
04-22-2018
03:40
- last edited on
04-23-2018
12:13
by
MarcoGFitbit
Yesterday at work in a library my fitbit pay screen was continually coming on as I work near a machine for removing tag security from books at the counter. It literally went off about 50 times, every time I was within 10cm of it, and ran my battery down to 6%! How do I switch off the pay notifications without switching off all of them?
Moderator Edit: Clarified Subject.
Answered! Go to the Best Answer.
10-27-2022 15:27 - edited 10-28-2022 08:09
10-27-2022 15:27 - edited 10-28-2022 08:09
Note: This does not actually turn off Fitbit Pay. All it does is delete your cards from the watch and mobile wallet.
Log into the Fitbit.com website and go to the dashboard. In the upper right corner there is a gear icon, tap it. Then tap on settings, then your watch. At the bottom of that screen there is a “Fitbit Pay”. You can turn it off there.
10-28-2022 06:25
10-28-2022 06:25
Hi, thanks for the feedback but that didn't work:(
Any other ideals?
10-28-2022 08:09
10-28-2022 08:09
Dang. Apparently all that option does is delete the cards from the watch and mobile wallet.
Mea culpa. My fault entirely for not checking on it first.
12-09-2022 06:13
12-09-2022 06:13
I appreciate your suggestion, as it seems to be the only chance this could be changed; however, it is totally unacceptable that Fitbit imposed this on us, and that 8 months later--with numerous threads dealing with this cause for many very-angry long-time customers--there has still been no fix by Fitbit/ Google 😞
12-09-2022 06:32
12-09-2022 06:32
12-09-2022 06:47
12-09-2022 06:47
Unfortunately, I have the Charge 5, and hiding those notifications is impossible--no "shortcuts" feature (as their is on the Versa).
12-10-2022 12:10
12-10-2022 12:10
Yesterday I installed the Charge 5 update then went into the computer account and disabled the FITBIT pay. So far so good, no more annoying requests to add a card
12-19-2022 16:36
12-19-2022 16:36
You can turn it off, took me forever to find it but you can stop it coming up on your watch by accident.
On the watch itself scroll to settings cog, go to shortcuts and turn off the press & hold shortcut which is usually linked to fitbit pay.
This should fix the issue
01-05-2023 20:42
01-05-2023 20:42
THANK YOU! It was so annoying having that pop up on my watch all the time and I cant even use it with my bank anyway.