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Is it safe to update the Versa Lite firmware?

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‎02-11-2020 02:04 - last edited on ‎02-21-2020 16:05 by Fitbit Moderator

‎02-11-2020 02:04 - last edited on ‎02-21-2020 16:05 by Fitbit Moderator

Is it safe to update firmware version now. Currently version 38.33.1.30. Now I did try update on December and it compelling screwed up my tracker. I got it back via my pc(windows 10). I just keep getting the Update Tracker Software message on the app. 

 

Moderator edit: Updated subject for clarity 

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‎02-21-2020 16:04

‎02-21-2020 16:04

@Stevemon It's nice to see you on the Community. Sorry for the delayed reply. 

 

Thanks for the details mentioned. In this case, you may want to visit the main thread about Versa Lite firmware update issues and subscribe to it. Any updates will be posted there and the thread is being monitored by our team. 

 

Keep in mind that whenever you're updating your Versa Lite, you will need to follow the tips on this article: How do I update my Fitbit device? 

 

Keep me posted. 

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