I've seen a post in which another user drew the conclusion that because of the type of "low energy" blue tooth used by the Versa that the new Samsung Galaxy Buds will not pair. While this is the "accepted solution" to the issue, there was no response by the thread moderation or a fitbit representative. In my own experience my Versa can identify the wireless buds but will not connect, no matter what I've tried. I'd like a fitbit representative to address this issue or conclusively state that this connection cannot occur, if true, thus ending my continued trial and error. thanks.
After 6 months I'm receiving the same response from fitbitsupport. "Hello. We're sorry for the inconvenience and our engineering team is now working to identify a resolution as quickly as possible. We appreciate your patience while we're working on this. Please let us know if there's anything we can do to assist you in the meantime." I doubt there will be a resolution for this issue.
Moderator edit: merged reply
