Is the Versa 2 compatible with the Galaxy S20 phone?

[Lnghrn509]

I'm having issues syncing my Versa 2 with my new Samsung Galaxy S20. Does anyone know if it will be added to the list of compatible devices. The S20 phones just came out this week. Thank you.

Moderator edit: updated subject for clarity

[Nurseamy23]

Uninstalled and downloaded 2x. Tried every step listed. Doesn't work.   Samsung galaxy s20 needs to be added to compatibility list. Come on fitbit...this is pathetic.

[Taylor456]

Any word on how to fix it yet 

[Patsy28]

I just got mine s20;it keeps telling me I need an app to connect to this device I have the Fitbit app is the another app I need

[Spclk]

Thanks.  After working for a long while I finally got to sync by uninstall and reinstall app.  I was getting really frustrated.

[Patsy28]

Did you get it working then Sent from Samsung Mobile on O2

[saundragriswold]

yes

Moderator edit: personal info removed

[Carlak71]

I agree!!

[Carlak71]

I agree!!

Moderator Edit: All-caps

[poonmin]

i tried uninstalling and restalling the app but they keep asking me to update my versa 2 and when i tried to do so, the update keep failing

[Leomystiq]

Have you tried to delete the Versa 2 from the fitbit app first? Do that,
then Uninstaller, install and add the versa 2 as a "new" fitbit. See what
happens.

[JaniePoo2U]

I am having the same issue.  Got a new Samsung S20 and now mail or text notifications don't come thru on the fitbit.

[Patsy28]

Mine still doesn't work I should have kept my S10Sent from Samsung Mobile on O2

[danimartell]

Doesn't work. Uninstalled 3 times and restarted phone 3 times.

[danimartell]

Doesn't work. Did it 3 times.

[Patsy28]

I did the same sorry I got the phone now should have kept my S10

Sent from my iPad

[Leomystiq]

What did you Uninstaller? The app from the phone, or did you delete the
fitbit from the fitbit app?

[Patsy28]

I deleted the Fitbit app from my phone and reinstalled it

Sent from my iPad

[Leomystiq]

Try removing your fitbit from the fitbit app first, uninstall, reinstall and add your fitbit as a new addition. Let me know if it works!

[Patsy28]

OK will do thanks xSent from Samsung Mobile on O2

[sillyminz]

I uninstalled and reinstalled a couple of times without success. But when I tried to use my old phone to unpair the device first and redo the uninstall/reinstall process, it worked.

These were the steps I took: 

1. Remove the watch from my old phone. On the old phone’s Fitbit app, click on the profile icon on the top left. Then click on versa 2, scroll down and click on Remove this versa.

2. Unpair the Versa 2 from the old phone via the Bluetooth settings in the old phone by clicking forget this device.

3. On S20, un-install the Fitbit app and download the app again. 

4. Restart the S20 phone and watch.

5. Launch the Fitbit app. When prompt, select always allow location.