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Is the Versa 2 included in the bad battery recall?

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‎03-02-2022 19:11

‎03-02-2022 19:11

I saw on the news tonight that Fitbit watches are being warned about the batteries malfunctioning, does this include the Versa 2?

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‎03-03-2022 06:48

In response to Odyssey13

‎03-03-2022 06:48

Welcome to the Fitbit Community, @Nicksjeanie. Thank you for your recall question. 

 

As @Odyssey13 mentioned, the recall is for Fitbit Ionic. There's no recall for any other device. For answers to common questions about the recall, visit our webpage at help.fitbit.com/ionic.   


Your safety is always our top priority, and we are taking this action out of an abundance of caution. Thank you for your continued support and being a member of the Fitbit family.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

View best answer in original post

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2 REPLIES 2

‎03-02-2022 19:15

‎03-02-2022 19:15

Hi @Nicksjeanie  it's the Ionic device and it's a voluntary recall. There is no recall for any other device.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎03-03-2022 06:48

In response to Odyssey13

‎03-03-2022 06:48

Welcome to the Fitbit Community, @Nicksjeanie. Thank you for your recall question. 

 

As @Odyssey13 mentioned, the recall is for Fitbit Ionic. There's no recall for any other device. For answers to common questions about the recall, visit our webpage at help.fitbit.com/ionic.   


Your safety is always our top priority, and we are taking this action out of an abundance of caution. Thank you for your continued support and being a member of the Fitbit family.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer