Is the Versa waterproof?

[faerieflyinfree]

I have seen other topics, however, they are more talking about the Ionic. I'd like to see if anyone has actually gone swimming or showered (doubt the latter) with the Versa on and how did it fair?

I can see with the Ionic the states aren't super accurate however I am not too worried about the stats. I am more wondering about the device itself. Any issues or complications with it post swim or during the swim. I have only had mine a couple of days and have yet to get the guts to sink it.

Moderator edit: subject for clarity

[Sijimundo]

To add on, I went swimming in the sea with my versa on and it broke. Gutted. 

[Shayleneyoung]

Unfortunately I think you are just having really bad luck. I’ve had my watch for almost a year and take it in water all the time and it’s never an issue. Sorry to hear about this happening to you but the versa is water proof and it is not false advertisement

Sent from my iPhone

[Tearsa69]

I went swimming with my fit bit versa for the first time last week and shortly after that ot died.  Nice, not

[tesrusch]

Sadness.. you can ask Fitbit for replacement

Moderator edit: personal info removed

[Crad11]

I’m not sure why this thread is marked solved, but I have had my Fitbit replaced twice for water damage. I went swimming with the first one and did laps. It was fine and then died 2 months later only because of moisture from sweat. The second one lasted about the same amount of time. In the event that this 3rd one dies I will not replace it and will seek a refund. They amount of complaints related to water damage suggests this is not an issue that has been resolved Fitbit admin.

[Grandma327]

I completely agree; this watch is not water proof.  I am now wearing my fourth watch and I have not gotten it wet.  I will not get it wet.  I will  keep it because I like the watch.  But, the water proofing claim on this watch is false advertising.

[Grandma327]

Fitbit did not offer me a refund but offered to pay one-half on a watch of my choice.  I choose to keep the Fit Versa because I like the watch, but the water proofing aspect is definitely false. 

Update:

Am I really having bad luck.  As I said before, this is my fourth watch.  The first three watches went bad after my water aerobic exercises.  I have had this one for several months and have not gotten it wet and it is still working.  It not that much bad in the world!

Moderator edit: merged replies

[pereira68]

I’m sorry your Versa stopped working while sleeping... I was going diving in Hawaii, but I decided not to wear it... I wear it in the shower every day and it works wonderfully...
Maybe I was lucky to get a good one.. I haven’t swam with it only in the shower.. I hope they replace it for you.. They told me it is water proof and that I could dive as deep as
50 feet... I didn’t want to test it..I’m sorry for you and everyone that has texted me...
I wish all luck....
Diane...

Sent from my iPad

[pereira68]

I’m sorry it stopped working while swimming .. sorry i don’t mean to say sleeping..

Moderator edit: format

[aux]

Mine was water resistant for almost a year and then it wasn't. Not a small leak either - lots of water came out of the seams around the sensor, and it only touched water for a few seconds (I was cleaning it). I think that sweating a bit could have killed it at this point.

Oh well, it's going back, and I'll see what they do about it.

[Shayleneyoung]

Everyone saying “this watch is not water proof” is having the worst of luck. I’m on my first watch and I have had it for six months and never had it malfunction in the water once. Perhaps try switching to an Apple Watch if you are on your fourth versa?

Sent from my iPhone

[pereira68]

I’m not having any problem either.. wear it in the shower every day.. I was told it was
water proof from the company... I asked them How deep I could dive and would it be safe? He said yes of course and I could dive down 50ft. when I got on the boat, some
thing told me not to wear it... and I didn’t and its still working...
thanks for your input...

Sent from my iPad

[Grandma327]

• Perhaps it is time for me to consider another brand other than Fitbit.  After 4 failures I can’t blame that on bad luck!

[pereira68]

no you can’t... that is a high number 4 broken fitbits... I have been so lucky with my F.Bs
I wish you luck... do you know what brand you would be interested in?

Sent from my iPad

[LiliyaFitbit]

Welcome to the forums @Sijimundo and @Tearsa69 ! It's nice to see you around @pereira68 , @Shayleneyoung , @tesrusch , @Crad11 , @Grandma327 and @aux ! I am sorry for the delayed response.

@Sijimundo and @Tearsa69 I am sorry to hear about your experience and would like to confirm if you continue experiencing difficulties with your watches? Have you tried to restart them by following these steps: How do I restart my Fitbit device?

@Shayleneyoung I am glad to hear you've been using the watch in water and haven't had any issues. Thank you for sharing your experience. I appreciate your efforts to help other users! 

@tesrusch thank you for your advice to contact Customer Support. They will do their best to help. 

@Crad11 thank you for sharing your experience. Our team is always working on improving our devices and user experiences, and your comments are always welcome.

@Grandma327 I am glad to hear you like the watch. I'm sorry to hear about your experience and thank you for sharing your feedback since this helps us to keep improving.

@pereira68 thank you so much for sharing your experience. Fitbit Versa is swim-proof in a lake, pool, or ocean (up to 50 meters). I am glad to hear you continue enjoying your Versa and reaching your health and wellness goals. 

@aux thank you for sharing the details of the issue you've experienced with your watch. I understand that you're going to contact the retailer regarding return? Let me know if you continue experiencing issues with your device. 

I'll be around if you need further assistance.

[aux]

@LiliyaFitbit  hi, yes, I'm working with the retailer. I had already received a replacement actually, but that one had a bad band that got stuck so... replacement for the replacement on the way.

[LiliyaFitbit]

Hi @aux ! Thank you for taking the time to reply. 

I am glad to hear you're getting a replacement. Thank you for your time and efforts. Best of luck with your health and wellness goals!

If you haven't done so already, I invite you to participate in our discussion's forum, there are many interesting topics about Fitness and Wellness.

Keep on visiting the forums! 

[Sqtanoli]

Thanks I want to use this watch while.swimming .

[LiliyaFitbit]

Hello @Sqtanoli  thanks for joining the Fitbit Community, it's great to have you on board! 

I appreciate your interest in using the Fitbit Versa while swimming. It is swim-proof in a lake, pool, or ocean (up to 50 meters) and you can find more information about tracking your swims in this help article: How do I track my swims with my Fitbit device?

Best of luck with your fitness goals! Keep on visiting the forums.

[Sqtanoli]

Thanks