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Is there a way to recover a stolen Versa 3?

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‎10-09-2023 13:16 - last edited on ‎10-10-2023 14:53 by Fitbit Moderator

‎10-09-2023 13:16 - last edited on ‎10-10-2023 14:53 by Fitbit Moderator

I recently had my Versa 3 stolen. Is there any way to recover it?

Moderator Edit: Clarified subject

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‎10-09-2023 20:20

‎10-09-2023 20:20

Hi @joseespitia637 does your Fitbit still show on your app? If someone has taken it and put it on their own account, then law enforcement might be able to get the information on the new "owner" of the device, but it's not that easy. Due to privacy laws, Fitbit can't just tell you who has the device, so you'd need to enlist the aid of law enforcement. If your device still shows as being on your account, could it be you just misplaced it or it got lost?

Stepping in the U.S.A. since September 2013. Android 14

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