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Is versa 2 worth buying as a replacement for charge 3

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‎07-15-2020 04:42

‎07-15-2020 04:42

My fitbit charge 3 is dying and its under warranty for replacement. Should I go with the same model or is is worth buying a versa 2?

 

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‎07-15-2020 06:06

‎07-15-2020 06:06

Hi @Sneha1889 

I am sorry to hear about your Charge 3.  Have you compared the 2 products in the Fitbit Store.  There is an option to compare up to 4 Fitbit devices side-by-side.  That may help you better decide which Fitbit is best for you.  There is also the Charge 4 that you may want to check out.  No matter which one you go with, you will be getting a nice device 😊

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‎07-15-2020 06:30

In response to cathm

‎07-15-2020 06:30

Hi Cathm, 

I have compared and I am liking the versa 2 but there are so many complaints out there I am hesitant. wanted to get some user feedback from the Fitbit community before I buy it. 

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‎07-15-2020 06:34

In response to Sneha1889

‎07-15-2020 06:34

Hi @Sneha1889 

I have the Versa 2 and I have not experienced any issues with it.  I purchased mine as soon as it came out.  I also upgraded my Mom from the Charge 2 to the Versa 2 and she has not had any issues either.  

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‎07-15-2020 06:44

In response to cathm

‎07-15-2020 06:44

Thank you @cathm 

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‎07-15-2020 06:56

In response to cathm

‎07-15-2020 06:56

@Sneha1889 Keep in mind most people are only on the forums if they have issues. Happy users aren't generally seeking a support forum to post on. So the replies would likely be biased towards there are issues, while many thousands of satisfied customers will never even see your question.

 

I still have a Versa 1. I had battery issues with two that were replaced. The third one seems fine for 8 Months so far. I have a Blaze too. It sits. I don't even like the Blaze anymore after getting a Versa. 

 

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‎07-15-2020 07:12

In response to MarkMM

‎07-15-2020 07:12

I know. I have that in my mind. Wanted to see if I can get any feedback in general. I have had 2 replacements with my charge 3 and now the third. I decided to give a last shot with Versa 2 before i give up and move to Garmin 😁

 

So I'll be buying the versa 2. Fingers crossed that it works well

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‎07-15-2020 07:23

In response to Sneha1889

‎07-15-2020 07:23

Well, good luck! I have 4 years of data on Fitbit. I have no plans on looking elsewhere. But I want at least 2 years out of the 3 Versa's I have. 

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‎07-15-2020 07:27

In response to MarkMM

‎07-15-2020 07:27

Let's hope for the best. Looking forward to continuing my new Fitbit soon

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