Hello,
Upon doing a deep dive into the community questions because I was getting an error on my Versa that stated “"Make sure your phone's Bluetooth is on, then sync your device using the Fitbit mobile app." I noticed that the answers provided were not working for myself and others. As such, I did a fair amount of Googling and found that I needed to have Spotify open on my phone in order for Spotify to be accessible on the versa. Doing that rid me of the aforementioned error! This may be an “oh, duh” moment for some, but I thought it might be helpful to anyone who may still be having that problem. Unfortunately I’m not able to reply to the original posts, so I decided to make a separate post with this information to further assist if needed.
Moderator edit: updated subject for clarity
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