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Issue with off heart rate (still not addressed by fitbit)

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A little irritated that I posted something several days ago about this update causing issues with my heart rate being off and no one from fitbit has tried to even offer any insight as to what is going on. The only issue they fixed from the update was the syncing but I just want to know if there's any word on them trying to fix this heart rate issue. Its irritating going to the gym with and getting a super low heart rate when you know its at 170 or 180. Who knows what else is off on the fitbit? Sleep? Resting heart rate? So close to buying a galaxy watch. 

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Hi Erin, I would like the answer to this question also. My heartrate is now stuck at around 90bpm during intense workouts. Lower than what it is to simply walk around. I base my workouts on a minimum of 400 calories burned but recently I can hardly get them past 200. I'm doing the same style of HIT workout but it just hardly goes over 100 now. I've gone from it saying I have approx 80 zone minutes completed in a workout to 10 if I'm lucky. It's so frustrating.

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