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Itunes and music

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‎01-13-2019 16:39

‎01-13-2019 16:39

Hi 

 

On itunes I clicked the Share iTunes library XML with other applications - however when I open the App to sync music - it comes up with a little warning saying unable to sync protected music. 

Any idea what I can do?

Thanks

Jen 

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3 REPLIES 3

‎01-13-2019 17:10

‎01-13-2019 17:10

Are these songs purchased several years ago from iTunes store?  If so, they might have DRM (digital rights management) protection on them to protect you from sharing.  If that is the case, you can google ways to remove the DRM protection.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎01-14-2019 13:12

In response to JohnnyRow

‎01-14-2019 13:12

Thanks for this - the songs aren't old and I am on Apple music - so haven't as such "purchased" the music but pay monthly for it - would that be the reason why?

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‎01-14-2019 13:19

In response to JenDupen

‎01-14-2019 13:19

Sorry, I don't know. but it could be if the music service has some kind of restrictions to it to prevent you from copying the music elsewhere; i.e. so that you won't have access to the music after you stop subscribing.

To me that's what the error message sounds like rather than something from Fitbit.  But I'm just guessing.  I haven't experience it.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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