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JBL earbuds aren’t working on my Versa 2

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‎02-08-2020 15:03 - last edited on ‎02-24-2020 14:52 by

‎02-08-2020 15:03 - last edited on ‎02-24-2020 14:52 by

I have a pair of jbl free wireless earbuds when I connect them to my versa 2 and play music one of them plays music faster then cuts out completely 

 

 

Moderator edit: subject for clarity

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‎02-24-2020 14:51

‎02-24-2020 14:51

Welcome to the Fitbit Community, @Arispruhan. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the issue you're experiencing when connecting your JBL free wireless earbuds to your Versa 2. Our team is aware that some users experience difficulty with third-party headphones, and we are actively working in order to have a solution released soon. I appreciate your patience and understanding while we work to improve your experience.

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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