help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Jabra earbuds not syncing with Versa

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-29-2018 14:33 - last edited on ‎12-25-2022 04:31 by Moderator Alum

‎12-29-2018 14:33 - last edited on ‎12-25-2022 04:31 by Moderator Alum

I received a versa for Christmas along with some awesome wireless earbuds fro Jabra.  The problem is that my watch is not recognizing them as a bluetooth audio device.  I have the Jabra elite 65t.  Please tell me this will be fixed.

Best Answer
Labels:
0 Votes
22 REPLIES 22

‎02-17-2019 20:22

In response to Mimisue

‎02-17-2019 20:22

@Mimisue I think it boils down to the compatibility. Not all BT audio devices will work well with Versa. If I were you I would test Versa connection with some other BT audio device (perhaps a BT speaker) to rule out a possibility that it's an issue with the tracker itself. 

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer
0 Votes

‎05-13-2020 01:25

In response to HeydyF

‎05-13-2020 01:25

Still not working with Jabra... has the ionic team fixed this? As Jabra makes some excellent running earphones. Fitbit seems to be the issue here? Can I have an update as I have heard no update from Fitbit. All these supposed fixes does not work... what is this 3rd party issue that has been discussed? Months have passed and no resolution? The ionic is shown in many images with people running with earphones in... does anyone run with their ionic using headphones? Shame as I’m a fan of Fitbit and this is the first major issue that headphones will pair but give intermittent 1.5sec cuts out? 

Best Answer

‎05-19-2021 21:15

‎05-19-2021 21:15

If anyone has this problem just reboot the buds by holding them down for 10seconds untill they flash purple then it should work 

Best Answer
0 Votes