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Jaybird earbuds and Versa poor connection issues

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‎08-09-2018 07:48 - last edited on ‎08-10-2018 10:57 by Moderator Alum

‎08-09-2018 07:48 - last edited on ‎08-10-2018 10:57 by Moderator Alum

Is anyone else using the wireless Jaybird earbuds with a Versa? The music keeps breaking up - poor connection, and I don't know whether it's the Jaybird or the Versa. Insights appreciated!

 

 

Moderator edit: Subject for clarity 

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‎08-10-2018 10:57

‎08-10-2018 10:57

Hey @nlroundabout, let me give you a warm welcome to the Community! I would like to suggest you to try the following tips in order to improve the music quality when using your Jaybird earbuds and your Versa: 

 

- Restart your Versa

- Try to set your Jaybird earbuds again  with your Versa

- Try putting the watch preferably the same side as the receiver on the headphones

 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit

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‎08-10-2018 10:57

‎08-10-2018 10:57

Hey @nlroundabout, let me give you a warm welcome to the Community! I would like to suggest you to try the following tips in order to improve the music quality when using your Jaybird earbuds and your Versa: 

 

- Restart your Versa

- Try to set your Jaybird earbuds again  with your Versa

- Try putting the watch preferably the same side as the receiver on the headphones

 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit
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‎08-15-2018 09:55

In response to HeydyF

‎08-15-2018 09:55

That worked.

Thanks.

--

Nancy LeBrun
www.nancylebrun.com
(202)834-0023
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