help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Just got a new fitbit versa replacement

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-18-2020 17:14

‎07-18-2020 17:14

Just got a new fit bit versa replacement today in the mail free of charge as the one I had went dead.

 

questions...

 

How long do I have to charge this new one for?.

 

Do I need to do a new setup?.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-18-2020 17:23

‎07-18-2020 17:23

Hi @Lance990  here is the information on how to set up the replacement device on your existing account - click to read. You might need to charge it for an hour or two, but that will give you time to set it up.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes