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Latest Versa Update Killed My Battery Life

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‎01-03-2020 08:05

‎01-03-2020 08:05

I just updated my Fitbit Versa and my battery life is now less than 24 hours. It used to last 3-5 days. How do I fix this issue? 

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‎01-03-2020 08:30

‎01-03-2020 08:30

Hi @ColeenJoh , try restarting your Versa three times in a row (internal reset) by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons. If that does not solve your battery problem, contact Customer Support. regards kuzibri

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‎01-03-2020 08:43

In response to SunsetRunner

‎01-03-2020 08:43

Thank you, I will try that in hopes that it works.

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